Head of Credit Strategy

Website Novo

We started Novo to challenge the status quo—we’re on a mission to increase the GDP of the modern entrepreneur by creating the go-to FinTech platform for small businesses (SMBs). Novo is flipping the script of the FinTech world, and we’re excited to lead the small business FinTech revolution.

We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses — the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.

  Why Novo?

  • Novo is a rapidly growing series B fintech startup with a mission-driven team that’s passionate about helping every small business in America
  • Positive, inclusive, supportive culture cheering you on your journey
  • We work with very new technologies and architecture patterns 
  • We provide learning and development budgets to help you grow and bond with your team 
  • Hybrid work culture
  • Offices in NYC, Miami, and India for those that want to whiteboard in person

We are looking for an experienced credit/risk leader who understands how to develop and implement differentiated credit, portfolio risk, and underwriting strategies from the ground up. If you’re passionate about taking a unique approach to risk and leveraging unconventional methods to enable innovative financial solutions, then we want to chat. Are you ready to revolutionize the small business banking industry with us?

About the Role:

  • Build, implement and maintain strategies for: 
    • credit, 
    • portfolio risk, 
    • underwriting, and 
    • new data acquisition
  • Develop, implement, and revise policies and processes for: 
    • change control, 
    • underwriting, 
    • line assignment, 
    • pricing, and 
    • model development, design, implementation, monitoring, and ongoing validation
  • Collaborate with Data Science to 
    • determine lending criteria, leveraging traditional and alternative data sources
    • conduct customer segmentation analysis, incorporate macroeconomic trends, regulatory developments, and industry best practices
    • ensure quality and accuracy through model validation, high-quality model documentation
  • Identify key value drivers, project future performance, and establish loss thresholds
  • Oversee portfolio management: advise on credit policies, credit risk monitoring, fraud mitigation and collections strategies
  • Collaborate with Product, Design, Engineering, Finance, and Strategy to design, build, and launch new products

Requirements for the Role:

  • 10+ years experience with Loan Origination, Credit Risk Management, Credit Underwriting, Loan Underwriting, Lending Policies, Loan Review, and Credit Terms
  • A bachelor’s degree or higher in mathematics, statistics, engineering, physics, economics, computer science or other quantitative field
  • Exposure to statistical and machine learning packages (i.e. pandas, numpy)
  • Proficient with SQL
  • Strong analytical skills with high attention to detail and accuracy
  • Hands-on, results oriented, thrives when challenged
  • Organized and collaborative

How We Define Success:

  • Ownership and accountability for a winning credit underwriting strategy
  • Continuous improvements to model and methodologies
  • Team player; does their part without the ego 

Nice To Have, but Not Required:

  • Experience at a hyper-growth startup or fast-paced company

Novo values diversity as a core tenant of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.


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