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Look down and all around: More delivery robots are on their way

More delivery robots are coming to Miami, and they may just deliver your next pizza or burger order.

Serve Robotics, a sidewalk delivery company, announced that it is launching operations in the Miami metro area this year. Customers who order from locations of its partners Shake Shack or Mister O1 Extraordinary Pizza in the Brickell and Miami Beach neighborhoods with Uber Eats may receive their next order via Serve’s autonomous robots.

This expansion builds on Serve’s multi-year growth in Los Angeles and its planned entry into the Dallas-Fort Worth market. With approximately 120,000 residents and their bustling commercial districts, Miami Beach and Brickell provide smart places to launch sustainable robotic delivery. Serve says it has worked closely with city officials and local stakeholders to ensure a smooth rollout.

“Our robots are currently operating on the ground in Brickell and Miami Beach, and we expect to grow our footprint in the coming months. Our experience operating in LA shows that we can expect to grow steadily over time. Serve is currently operating in six neighborhoods in LA – Downtown, Sawtelle, Westwood, Hollywood, West Hollywood and Koreatown. In these neighborhoods alone, our robots are delivering for about 900 restaurants,” a Serve spokesperson said.

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In partnership with Magna, a manufacturer, San Francisco-based Serve Robotics plans to have 2,000 robots deployed across the United States by the end of 2025.

“Expanding to the Miami metro is a major step in our mission to make sustainable, autonomous delivery a reality across the U.S. By bringing robotic delivery to forward-thinking communities that embrace innovation, we’re helping reduce emissions and traffic congestion while supporting local restaurants and enhancing the customer experience,” said Ali Kashani, CEO and co-founder of Serve Robotics, in a statement.

Of course, robots rolling down the sidewalks in downtown Miami and Brickell is nothing new here in the Magic City. Kiwibot’s robots have been learning the streets and dodging scooters for a couple of years. Other robot companies, like Canadian company Tiny Mile tested robots here last year, and Uber Eats has been using robots too. Could we soon see robot gridlock?

Robots have also been preparing food or serving in several restaurants and cafes around South Florida, including Better Days Robotic Kitchens, Miami’s first fully robot-run restaurant. Cecilia AI, a robotic bartender, is being used by Florida International University’s School of Hospitality and Tourism Management and beyond. And there’s more to come: Soon autonomous vehicles will be delivering people to their destinations, too. Waymo recently announced plans for autonomous taxi service to begin in Miami in 2026, with testing set to start sometime this year.

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Nancy Dahlberg